Verification Specialist

Verification Specialist

Apply Now!




Verification Agent

If you have a sharp eye for detail and accuracy and the talent to provide efficient, professional service to both customers and store personnel, you will be a valuable addition to our company as a Verification Agent. Our agents are responsible for validating a wide array of information necessary for processing loans and providing check cashing services to our customers. Put your skills to work in an environment that recognizes and rewards quality performance. Apply today to join our team.

Founded in 1996, Advance Financial is a leading multi-state fintech company based in Nashville, Tennessee. With more than 100 stores in Tennessee and more than 1,100 employees, the family-owned and operated company is aggressively investing in the expansion of its market presence. In keeping with its vision of a world-class customer experience, Advance Financial is delivering instant lending decisions and brick-and-mortar money services 24/7/365. In 2018, the company was named to the Inc. 5000 list of the fastest-growing private companies in the country for the seventh year in a row and it is rated A+ by the Better Business Bureau. The Nashville Business Journal also named Advance Financial as 2018’s fourth fastest growing company in the Nashville market, and Forbes included the company on its 2018 list of Best Employers for New Graduates. For more information visit https://www.af247.com.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Displays a cheerful and positive attitude
  • Is committed to providing an excellent customer experience
  • Conducts all verification transactions accurately and efficiently including but not limited to validation of customer data, bank account and vehicle title details, and check maker and payee data
  • Complies with all state and federal laws governing the financial services industry
  • Treats customers and co-workers with dignity and respect
  • Participates in on-going learning and development
  • Ability to use a computer keyboard for typing and numeric data entry
  • Performs all other duties as assigned 

QUALIFICATIONS 

  • Minimum High School Education
  • Some higher education preferred
  • Minimum 2 years’ experience in a service related field
  • Call Center Customer Service Experience preferred
  • Computer keyboard proficiency required
  • Must be high energy
  • Must understand and meet the demands of a customer focused call center environment
  • Must be dedicated to the work ethic and employment philosophy of an at will employer.
  • Must work independently, manage multiple projects and produce timely and effective results
  • Must be able to work with a computer screen that is quickly changing and flashing the user to be alert of specific information.
  • Must have working knowledge of Excel and other MS Office products
  • Excellent verbal communications skills both in person and over the telephone
  • Excellence with attendance, attitude and teamwork, knowledge, sales conversions, exceptional audits, and overall customer service skills
  • Excellent customer service skills
  • Detail Orientation
  • Ability to multi-task 

Perks and Benefits

  • Starting at $15.00 an hour
  • Full comprehensive benefits package
  • Paid time off to volunteer in the community
  • Team outings
  • Student Loan Reimbursement Plan
  • And much, much, more

Apply Now!




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2019-10-04T14:34:44+00:00July 23rd, 2019|