Customer Service Representative

Customer Service Representative

Apply Now!

Are you a top performer looking for a fast-paced award-winning company? Look no further. As a Customer Service Specialist with Advance Financial you will not only help us continue to revolutionize the financial industry by providing world-class customer service every time, you’ll be recognized for your performance in the process.

At Advance Financial our mission is to continue to be a leading retailer of financial services in the communities we serve. We are in the business of serving others and we value our employees as our most important asset. Since 1996 we have grown our fintech business to 90+ stores in Tennessee in addition to offering loans in 11 states online!  We grow our business by building strong and profitable relationships with our employees and our customers. We are now 1000+ employees strong and growing. Advance with us!

What You’ll Do as a 
Customer Service Representative:

  • Perform financial transactions such as loans, check cashing, wire transfers, money orders and bill payments for our retail store customers
  • Displays a cheerful and positive attitude
  • Is committed to providing an excellent customer experience
  • Accurately performs financial transactions including but not limited to loans, check
  • cashing, wire transfer, money orders, and bill payments
  • Adheres to company guidelines and strictly follows all company procedures
  • Continually works to gain a high level of product expertise
  • Complies with all state and federal laws governing the financial services   industry
  • Performs all other duties as assigned

Minimum Experience and Qualifications:

  • Must understand and be able to meet the demands of customer service focused retail environment
  • Must be willing to work in an environment where performance will be measured and judged
  • Have the ability to work effectively with others in a team environment
  • Ability to thrive in a fast-growing always changing environment
  • Excellent computer skills
  • High school diploma (Higher education a plus)
  • 1+ years of experience in a service related field

Perks and Benefits:

  • Up to $18.00 an hour
  • Ground-floor opportunity in a fast-growing organization
  • Full comprehensive benefits package
  • Paid time off to volunteer in the community
  • Team outings
  • On-Site Gym
  • And much, much, more

Apply Now!

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2019-07-23T12:42:31+00:00July 23rd, 2019|