Conduct productivity and efficiency-related analyses in the Company’s multi-unit retail store network.
Provides courteous payment reminder and arrangement calls to our existing customers.
Driving team effectiveness with a strong understanding of how reporting drives performance. Provide leadership, training, and direction to the Customer Care team.
Performs financial transactions such as loans, check cashing, wire transfers, money orders and bill payment.
This position will be responsible for scaling the Affiliate Marketing channel, driving strategy, setting priorities, and delivering on ambitious affiliate marketing & associated revenue goals.
Lead a highly creative and productive team to develop creative direction, set creative parameters, and implement a unified creative story for Advance Financial.
Works with Branch Managers to ensure that the company’s operational and experiential standards are being met.
This position will be responsible for developing and implementing strategies to drive Advance Financial email marketing efforts with a focus on driving traffic to and conversions online and in our retail store locations.
Assists call-in customers with payments, loan assistance, bill pay assistance, and other products.
Create e-learning and classroom content that will be beneficial for each department specific to their training needs.
Lead the ideation and development of multi-touch, integrated marketing campaigns that drive and accelerate pipeline, account acquisition and penetration.
Conduct outbound calls and assist customers with payment options over the phone or in store.
Assists our online customers through their loan applications.
Leads and supports the call center team that provides world-class customer service to our online customers across the U.S.
Perform financial transactions such as loans, check cashing, wire transfers, money orders and bill payments.
Facilitate all phases of the recruitment process. Screen and route résumés. Schedule and conduct interviews.
A creative and skilled content marketer to lead our content strategy and execution.
Provide leadership to the Accounting team including establishing direction, optimizing workflows, and developing staff.
The Shuttle Driver will transport employees from the off-site lot to the Advance Financial corporate location at 100 Oceanside Drive.
Enhances our brand and builds strong online communities through our various social media platforms.
Supervises day-to-day store operations and train staff members.
Verifies and validates customer data, bank account, and vehicle title details, and check maker and payee data.
Provides leadership, training and direction to our Verification Agents and Specialists.