Insights

What Can You Learn From a Career in Customer Service?

by Advance Financial

At Advance Financial, our customer service specialists get to improve the lives of people in the communities we serve by providing a wide variety of financial services, including wire transfer, bill payment, unlimited free money orders and FLEX loans. So, what can be learned from a career in customer service? Below are a few skills […]

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1 day ago

How to Show You’re a Go-Getter

by Advance Financial

On average, employers receive more than 250 applications for a public job posting, yet only about four to six of them qualify for an interview – only 2 percent! That means that you need to find ways to stand out. At Advance Financial, we have found that potential employees stand out most if they are […]

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2 weeks ago

Customer Service Do’s and Don’ts

by Advance Financial

A big part of why Advance Financial has grown so much is the way we treat each other. Although we just hired our 1000th employee, keep the small company family feel. We believe in always going above and beyond when it comes to customer service. Customer service isn’t just about making sure our customers have […]

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1 month ago

Why Every Position in Your Company Should be Participating in Training and Development Classes

by Tina Hodges

Imagine this: You’re working in a great position that you love. You’ve got every task you do down to a science, so you can perform it with the utmost efficiency. You feel like you are at your best. But are you? You may feel on top of the world, but that doesn’t mean there isn’t […]

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2 months ago

How to Be the Best Team Player

by Advance Financial

You can only get so far on your own. If you want to see your company grow and flourish, it’s important for team members on all levels to support and encourage each other. At Advance Financial, our team is like family, and everyone here has worked together to perfect our company culture. Check out these […]

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3 months ago

How to Be a Better Leader

by Advance Financial

At Advance Financial, we know that operating a best-in-class consumer financial services company isn’t just the job of our leadership team. Providing our customers with the highest-quality service requires the work of many different minds and hands – which is why we believe in training our leaders to be present and accessible in the lives […]

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4 months ago

Why Having a Mentor is Crucial to Career Development

by Advance Financial

Since our inception, the leadership team at Advance Financial has emphasized being present and accessible to all employees. This focus on having the right team of proactive individuals has enabled us to become one of the fastest growing companies in Nashville – and in the country. In order to keep our employees happy and thriving, […]

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4 months ago

Showing You Care

by Tina Hodges

Have you ever heard the phrase “Teamwork makes the dream work”? Yes, it sounds corny, but it’s true in any workplace. Employees who treat each other with dignity and respect are happier, they stay longer, and they produce better results. At Advance Financial, how we treat our employees and our customers is first and foremost […]

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5 months ago