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At Advance Financial, we know that providing world-class customer service isn't the job of just one individual. Our entire team is staffed with service-oriented, teamwork-fueled people who work together to make each customer's experience the best it can be.

Call Center



Corporate Openings

Business Data Analyst

Conduct productivity and efficiency-related analyses in the Company’s multi-unit retail store network.

Instructional Designer

Create e-learning and classroom content that will be beneficial for each department specific to their training needs.

Junior Software Developer

This role will develop and maintain code in several languages and will aid in testing and debugging code missions.

Legal Collections Agent

Conduct outbound calls and assist customers with payment options over the phone or in store.


Facilitate all phases of the recruitment process. Screen and route résumés. Schedule and conduct interviews.

Senior Manager of Accounting

Provide leadership to the Accounting team including establishing direction, optimizing workflows, and developing staff.

Service Desk Technician

Documents and troubleshoots technical issues. Delivers results on time and within budget. Manages and works to resolve a queue of help desk tickets.

Social Media Specialist

Enhances our brand and builds strong online communities through our various social media platforms.

Staff Accountant

Verify that all procedures and policies are followed in the stores as a result of reconciliation process.

Retail Openings

Customer Service Representative

Performs financial transactions such as loans, check cashing, wire transfers, money orders and bill payment.

District Manager

Works with Branch Managers to ensure that the company’s operational and experiential standards are being met.

Overnight Customer Service Representative

Perform financial transactions such as loans, check cashing, wire transfers, money orders and bill payments.

Store Manager

Supervises day-to-day store operations and train staff members.

Call Center Openings

Collections / Customer Retention Specialist

Provides courteous payment reminder and arrangement calls to our existing customers.

Customer Care Manager

Manage, coach, mentor, and motivate team members to meet and exceed performance expectations.

Customer Care Supervisor

Driving team effectiveness with a strong understanding of how reporting drives performance. Provide leadership, training, and direction to the Customer Care team.

Inbound Call Center Specialist

Assists call-in customers with payments, loan assistance, bill pay assistance, and other products.

Online Customer Service Specialist

Assists our online customers through their loan applications.

Online Operations Supervisor

Leads and supports the call center team that provides world-class customer service to our online customers across the U.S.

Verification Specialist

Verifies and validates customer data, bank account, and vehicle title details, and check maker and payee data.

Verification Supervisor

Provides leadership, training and direction to our Verification Agents and Specialists.