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At Advance Financial, we know that providing world-class customer service isn't the job of just one individual. Our entire team is staffed with service-oriented, teamwork-fueled people who work together to make each customer's experience the best it can be.

Call Center

Corporate

Retail

Corporate Openings

Compliance Analyst

Audit multiple types of transactions and loan files to ensure disclosures and calculations adhere to company policy and comply with applicable state and federal regulations.

Compliance Data Analyst

Account and activity monitoring for Money Orders, Western Union, Chexar, Flex Loans and other services we provide.

Operations Manager

Communicates effectively with supervisor and supervised staff; including regular interaction with executive management team regarding store performance and operational needs

Service Desk Technician

Documents and troubleshoots technical issues. Delivers results on time and within budget. Manages and works to resolve a queue of help desk tickets.

Retail Openings

Customer Service Representative

Performs financial transactions such as loans, check cashing, wire transfers, money orders and bill payments for our retail store customers.

Customer Service Specialist

Performs financial transactions such as loans, check cashing, wire transfers, money orders and bill payments for our retail store customers.

Store Manager

Supervises day-to-day store operations and train staff members.

Call Center Openings

Collections / Customer Retention Specialist

Provides courteous payment reminder and arrangement calls to our existing customers.

Customer Care Supervisor

Driving team effectiveness with a strong understanding of how reporting drives performance. Provide leadership, training, and direction to the Customer Care team.

Inbound Call Center Specialist

Assists call-in customers with payments, loan assistance, bill pay assistance, and other products.

Online Customer Service Specialist

Assists our online customers through their loan applications.

Online Operations Supervisor

Leads and supports the call center team that provides world-class customer service to our online customers across the U.S.

Verification Specialist

Verifies and validates customer data, bank account, and vehicle title details, and check maker and payee data.

Verification Supervisor

Provides leadership, training and direction to our Verification Agents and Specialists.

Workforce Manager

Develop and maintain forecasts for key business metrics informing utilization of labor and staffing levels using current trends and historical data.